Support, Dear Customers,

Thank you for purchasing a product from Reel Multimedia. We hope that you are happy with your acquisition and invite you to contact us as follows if you require our assistance:

Claims under guarantee are only valid with a sales receipt.

If your product needs to be returned to the Reel Multimedia UK Service Centre please contact the Service Hotline for instructions and a reference number:

Service Hotline: +44 (0) 1179 118125

When sending your ReelBox for repair please include all accessories such as the Smartcard, CI module etc.

Should you have further questions please contact one of our sales staff via the Contact page.